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Support FAQ

Quick answers before you need a human.

Xiyca Pro is built for private clipboard history, fast direct-paste workflows, and support when something needs attention.

What does Xiyca Pro do?

Xiyca Pro gives your Mac clipboard history, search, pinned clips, direct-paste hotkeys, file and media capture, and iCloud sync across Apple devices.

Does Xiyca Pro send my clipboard to your servers?

No. Clipboard history is stored on your devices. If you enable sync, it uses your private iCloud container. Support forms are only sent when you submit them.

Which Macs are supported?

Xiyca Pro is built for modern Macs. Check the App Store listing for the current macOS requirement before installing.

How do I report a bug?

Use the bug report form and include your Mac model, macOS version, app involved, steps to reproduce, and any screenshot or video link.

Open bug report

How do I request a feature?

Tell us what workflow you want improved, why it matters, and how you expect it to feel inside Xiyca Pro.

Request a feature

How do I contact support?

Email contact@xiy.ai. You can also use Contact Us in the footer from the main page.